Revenue Resolve - Account Details Tab

The Account Details tab allows the user to view detailed information regarding a denial. It consists of the following sections:

Claim Detail
Payer Detail
Revenue Resolve
Description Grid

The Payer Detail section includes options to View EOB and View Timely Filing. Click View EOB to display the human readable remit. Users can view the Proof of Timely Filing Letter associated with a denial if a denial remit matches and is available in Claims Connection. If a denial remit does not match and is not in Claims Connection, the View Timely Filing feature is unavailable. See Timely Filing for more information.

Click the tabs to view/edit account details, notes, documents, and history of the denial. Click the drop-down menu to view the available options for that field. Click Save to save any changes, or Print to print the page.

The Account Details options are defined below:

Option	Description
Submit Files	Click to submit files to the Documents tab.
Back	Click to return to the Workspace screen.
Display Appeal Letters	Allows the user to generate and appeal letter for the denial.
Print	Displays a printable version of the Workspace in a separate browser.
Save	Click to save any changes made before exiting the screen.